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A1ServiceDesk.COM is an Enterprise Service Management System unique in its field. “A1” provides service delivery organisations with the ability to market and present services on the web allowing service selection, ordering, delivery of the service, organising the work flows, managing distributors and resellers and auto recruit service delivery vendors / experts. The application includes a full Help Desk Service, Call Centre Support, Asset Database, Customer Manager, Reseller Manager, Vendor Management. The System has many interfaces of course including out of the box Customer Service Portals, Voice Over IP Calling and Screen Popping, SMS Tracking, Alerting, Email responder and Alerting.
A1ServiceDesk.com is sold through distributors and resellers and is the underpinning technology platform for the successful Apoyar Crowd Sourcing and Servicing Franchise. Example web sites using Crowd Sourcing are Apoyar.NL , Apoyar.es, Apoyar.co.uk, Apoyar.net etc and SupportPod.Com.
The crowd are Professionals such as IT Experts, Lawyers, Accountants, Bookkeepers, Architects, Health Care Professionals, Domestic Service Providers, who are providing there services to other professionals , each other or consumers through a massive marketplace. Already since its launch Apoyar has more IT Experts available on demand than most major corporations yet the company is small and nimble and perfect example of maximising service and minimising service delivery cost.
Apoyar operates across continents with teams in India, Europe, Latin America, the system is sold in SAAS mode and operates 24*7 , the companies office is its data centre locations, almost all our European and Latin American staff work from home.. To be a member of the Apoyar team you must have good personal discipline, be willing to travel internationally, be at home with Web Conferencing, VoIP Technology and understand and be excited with the power of the internet to delivery services to consumers as and when they want them through our ground breaking application.
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